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Bonnie Miller

Bonnie Miller is a qualified and experienced mediator, coach, trainer, investigator, and behavioural analyst, who brings professionalism, emotional intelligence, and care to all her clients.


Bonnie resides in Melbourne and has diverse experience collaborating with clients across the private and public health and education sectors, commercial sector, and state and federal governments and statutory bodies.


Bonnie's skill allows her to quickly gain understanding of her client's needs, and supports her to deliver a service focused on personalised attention, tailored solutions, implementation support, and resilience building.  She is passionate about working with clients to strengthen personal and social competence to improve wellbeing and organisational performance.  Bonnie assist her clients using advanced communication techniques and understanding of human and organisational behaviour to drive personal, professional, and organisational growth and change.

She has held the positions of; Investigator & Conciliator, Victorian Equal Opportunity and Human Rights Commission, Conciliator, Office of the Health Services Commissioner, and Special Advisor, Mental Health Complaints Commission.

Bonnie is currently an appointed panel mediator of the Australian Small Business and Family Enterprise Ombudsman and the Office of the Franchising Mediation Adviser.  She is also a Director of Melbourne Mediation Centre.

Certifications & Registrations
  • Nationally Accredited Mediator, NMAS

  • Nationally Accredited Family Dispute Resolution Practitioner, FDRP

  • Certified Conflict Dynamics Profiler (CDP)

  • Certified Professional Behavioural, Motivators, and Emotional Quotient Analyst - TTI Success Insights

  • Registered Nurse (Division 1)

  • Professional Member of the Resolution Institute

  • Professional Member of the Australian Mediation Association

  • Professional Member of the Victorian Associate of Dispute Resolvers (VADR)

  • Member of the Elder Mediation Australasian Network

  • Masters of Conflict Resolution

  • Graduate Diploma in Applied Law (Family Dispute Resolution)

  • Graduate Diploma in Government Investigation

  • Bachelor of Business (Distinction)

  • Bachelor of Nursing

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